Support and Policies
When you need to get in touch
The most effective way to reach us is by using the form located on the CONTACT US page. You may also reach us directly by email at info@evisionacademy.com.
Return Policy
We accept returns and offer refunds within 30 days of the original order date. To be eligible for a refund, items must be unused, in their original packaging, and in
re-saleable condition.
Refunds will be issued to the original form of payment once the returned item is received and inspected. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
To initiate a return, please contact us at info@evisionacademy.com with
your order number and reason for return.
Shipping and Delivery Policy
We ship all orders via USPS or UPS, depending on size and destination. Shipping fees are calculated at checkout based on weight, and a tracking number will be provided by email once your order ships.
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
If you are paying by purchase order, please refer to the shipping details on the order form. You can download the Purchase Order form below.
For any questions about shipping or delivery, feel free to contact us at info@evisionacademy.com.
Digital Goods Purchase Policy
All digital products are delivered immediately via email once payment is successfully processed. Please ensure your email address is entered correctly at checkout to avoid delays.
Due to the nature of digital goods, all sales are final. We do not offer returns, exchanges, or refunds on digital purchases.
If you experience any issues accessing your files, please contact us at info@evisionacademy.com, and we’ll be happy to assist.
Toll Free Phone:
1(877) 325-5393 (ALL EYES)
Email:
Mailing Address
Evision Academy Programs
P.O. Box 383032
Germantown, TN 38138
GEORGIA
115 E Main St
Ste A1B
Buford, GA 30518-5727
TENNESSEE
6584 Poplar
Floor 2
Memphis, TN 38138
